1. What is the purpose of your school management software?
Our school management software is designed to streamline administrative tasks, improve communication between teachers, parents, and students, and provide a comprehensive platform for managing student data.
2. How does your software differ from other school management systems?
Our software differs from other school management systems in its user-friendly interface, robust feature set, and commitment to excellent customer support. We also offer a unique 1-term freemium model, allowing schools to try our software risk-free.
Features and Functionality
3. What features does your software offer for managing student information?
Our software offers a range of features for managing student information, including student profiles, attendance tracking, grade management, and reporting.
4. Can your software integrate with our existing student information system (SIS)?
Yes, our software can integrate with your existing SIS, allowing for seamless data transfer and minimizing data entry errors.
5. How does your software handle attendance tracking and reporting?
Our software offers automated attendance tracking, allowing teachers to easily record student attendance. The software also track student and staff attendance using fingerprint scanner machines which provides detailed attendance reports, enabling administrators to track attendance patterns and identify areas for improvement.
6. Can teachers use your software to create and grade assignments?
Yes, our software allows teachers to create and grade assignments, as well as track student progress and provide feedback
7. Does your software offer any tools for parent-teacher communication?
Yes, our software offers a range of tools for parent-teacher communication, including email, SMS, and in-app messaging.
Security and Data Protection
8. How does your software ensure the security and confidentiality of student data?
Our software ensures the security and confidentiality of student data through robust encryption, secure data storage, and strict access controls.
9. What measures do you take to protect against data breaches or cyber attacks?
We take several measures to protect against data breaches or cyber attacks, including regular software updates, penetration testing, and employee training on data security best practices.
Implementation and Support
10. What is the process for implementing your software in our school?
Our implementation process typically involves a discovery phase, where we learn about your school's specific needs and requirements. We then configure the software, provide training and support, and ensure a smooth go-live process..
11. How long does the implementation process typically take?
The implementation process typically takes [2] days, depending on the complexity of the implementation and the school's specific requirements.
12. What kind of training and support do you offer for teachers and staff?
We offer comprehensive training and support for teachers and staff, including online tutorials, webinars, and on-site training (in-school training). We also provide ongoing technical support via phone, email, and live chat.
13. Do you provide ongoing technical support and maintenance for your software?
Yes, we provide ongoing technical support and maintenance for our software, ensuring that it remains secure, stable, and up-to-date.
14. Can you provide information about your customer support team and their availability?
Our customer support team is available 7am – 8pm daily and can be reached via phone, email, or live chat.
Cost and Pricing
15. What is the cost of your software, and are there any discounts for long-term contracts?
Our software pricing is based on the number of students, with discounts available for long-term contracts. The prices for staffs are entirely free. Please contact us for a customized quote.
16. Are there any additional fees for implementation, training, or support?
No additional fees for implementation, training, or support
17. Can you provide a detailed breakdown of the costs associated with your software?
Our pricing includes the following components:
- Software licensing fees
- Implementation and training costs
- Ongoing support and maintenance fees
- Any additional features or services required by the school
.
Note: We provide a customized quote for each school, taking into account the specific needs and requirements of the institution.
18. Do you offer any flexible pricing options for schools with limited budgets?
Yes, we understand that budget constraints can be a challenge for many schools. We offer flexible pricing options, including tiered pricing, discounts for long-term contracts, and customized payment plans.